Privacy policy
Privacy Policy
This Privacy Policy describes how Julea Studio (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal data when you visit our Site, use our services, or make a purchase from juleastudio.nl (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). “You” and “your” refer to you as the user of the Services, whether you are a customer, visitor, or otherwise sharing information with us under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
From time to time, we may update this Privacy Policy, for example when our practices change or when laws and regulations are updated. We will post the new version on the Site, adjust the “Last Updated” date, and take any additional steps required by law.
How We Collect and Use Your Personal Data
To provide our Services, we collect personal information about you from various sources. The data we collect depends on how you use the Services.
In addition to the specific purposes described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce service terms, and protect our rights or those of our users.
Personal Data We Collect
Directly from you:
You provide information when creating an account, placing an order, contacting customer service, or participating in promotions. This includes your name, address, email, phone number, payment details, and any information shared with support.
Automatically via our Site:
We collect usage data such as device, browser, and IP address information, as well as browsing behavior. We use cookies, pixels, and similar technologies to remember your preferences, support site functionality, and analyze usage.
From third parties:
This includes data from partners such as Shopify, payment processors, and advertising networks. External platforms may also add data, such as how you interact with our ads or newsletters.
How We Use Your Personal Data
For Services:
We process your information to manage orders, handle payments, arrange shipping, maintain accounts, and communicate with you about your purchase.
For Marketing & Advertising:
With your consent, we use your data to send newsletters or promotions and to show you ads relevant to your interests. For residents of the EEA, this is based on our legitimate interest in conducting marketing.
For Security:
We use data to detect, investigate, and prevent fraud and misuse. If you register an account, you are responsible for keeping your login credentials secure.
For Customer Service and Improvement:
Your information helps us respond to your requests, improve our services, and maintain our relationship with you.
Cookies
Our Site uses cookies to function properly, remember preferences, improve user experience, and maintain security. You can disable cookies in your browser settings, though this may limit functionality. For more information, see our cookie statement in the footer or Shopify’s cookie policy.
How We Share Your Data
We share your information with:
- Service providers (such as Shopify, payment, or delivery services) necessary to fulfill your order.
- Marketing partners, if you have consented to targeted advertising.
- Social media widgets & login providers, when used.
- Affiliated entities within our business structure.
- Legal or corporate circumstances, such as mergers, bankruptcy, or to protect our rights.
External Links
Our Site may contain links to external websites. We are not responsible for their privacy policies. Please read their terms before providing any information.
Children
Our Services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it.
Security & Retention
We take appropriate technical measures to protect your data, but 100% online security cannot be guaranteed. We retain your data as long as necessary for our Services or as required by law—after which it is deleted or anonymized.
Your Rights
Depending on where you live, you may have rights such as access, correction, deletion, restriction, data portability, withdrawal of consent, and objection to processing. You may also object to marketing or targeted advertising.
You can exercise these rights through our contact form or via email. We may verify your identity before responding and will reply within the legal timeframe. Exercising your rights will not result in discrimination or disadvantages.
Complaints
If you have a complaint about how we handle your data, please contact us through our website. If you are not satisfied with our response, you may file a complaint with the Autoriteit Persoonsgegevens or the relevant supervisory authority in your country.
International Data Transfers
Your information may be stored or processed outside the EU/EEA, for example through Shopify or other partners. When this occurs, we ensure appropriate safeguards are in place—such as EU Standard Contractual Clauses or transfers to countries deemed adequate.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact page. We are happy to assist you.